Privacy Policy
This Privacy Policy explains how NewWay Consulting LLC ("NewWay," "we," "us," or "our") collects, uses, discloses, and protects information when you visit sales.consultwithnewway.net or any related NewWay Consulting website (the "Site"), or otherwise interact with our credit repair and financial empowerment consulting services.
By using the Site or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly
For example, when you fill out a form, request a consultation, enroll in a package, or contact us:
- Name, email address, phone number, mailing address
- Date of birth and, where required to verify identity or provide credit repair services, Social Security number
- Payment and billing information
- Information related to your credit report, credit history, and credit monitoring account (e.g., through SmartCredit)
- Communications you send us, including through SMS/text, email, chat, or phone
Information collected automatically
For example, through your use of the Site:
- IP address, browser type, device information, and operating system
- Pages visited, time on site, and referring/exit pages
- Cookies and similar tracking technologies (see Section 6)
Information from third parties
Such as our CRM (GoHighLevel), dispute management platform (Dispute Fox), credit monitoring partner (SmartCredit/ConsumerDirect), payment processors, and referral partners.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and communicate about our credit repair and financial consulting services
- Process enrollment, payments, and account management
- Prepare and manage credit disputes on your behalf, where you have engaged us to do so
- Send marketing, promotional, and informational communications via email and SMS/text (only where you have opted in, as described in Section 3)
- Respond to inquiries and provide customer support
- Improve our Site, services, and marketing effectiveness
- Comply with legal obligations, including those under the Credit Repair Organizations Act (CROA), the Fair Credit Reporting Act (FCRA), and applicable state law
- Detect and prevent fraud or misuse of our services
3. SMS/Text and Email Marketing
If you opt in to receive text messages (e.g., by texting "Credit" to our marketing number or submitting your phone number through the Site), you consent to receive SMS communications from NewWay Consulting related to our services, promotions, and account updates. Message and data rates may apply, and message frequency varies. You may opt out at any time by replying STOP, and you can reply HELP for assistance. Your consent to receive text messages is not a condition of purchasing any goods or services, and your mobile information will not be shared with third parties for marketing purposes.
If you opt in to email marketing, you may unsubscribe at any time using the unsubscribe link included in our emails.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, including our CRM (GoHighLevel), credit dispute platform (Dispute Fox), credit monitoring provider (SmartCredit/ConsumerDirect), payment processors, and marketing/advertising partners
- Credit bureaus and creditors, as necessary to dispute inaccurate or unverifiable information on your credit report, and only with your authorization
- Legal and regulatory authorities, where required by law, subpoena, or legal process
- Successors, in the event of a merger, acquisition, or sale of business assets
5. CROA Disclosures
As a credit repair organization, NewWay Consulting complies with the federal Credit Repair Organizations Act (CROA). You have the right to cancel your contract with us within three (3) business days without penalty, as further described in your service agreement.
6. Cookies and Tracking Technologies
The Site may use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze traffic for marketing purposes (e.g., Facebook/Meta Pixel, Google Analytics). You can control cookies through your browser settings; disabling cookies may affect Site functionality.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including sensitive information such as Social Security numbers and financial data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal and regulatory obligations (including CROA recordkeeping requirements), resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of the sale or sharing of personal information (NewWay does not sell personal information)
- Opt out of marketing communications at any time
To exercise these rights, contact us using the information in Section 12.
10. Children's Privacy
The Site and our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
NewWay Consulting LLC
Website: sales.consultwithnewway.net
Email: [email protected]
Phone: 601-963-5456